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5min

Cookies

At Serviceform we use the following cookies to ensure the best experience for all our clients:

Cookie name

Purpose

Default duration

Category

Description

sfpxs

Unique identifier of customers session.

14 days

Statistics / Functional **

Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.

sf-referrer

To track the source website.

1 day*

Functional

This cookie is utilized to allow the Serviceform tools to know which initial domain linked you to our website.

sf-session

Chat specific unique identifier

1 day*

Functional

This cookie is utilized to allow you to continue your chatbot or live chat discussion when you return to the website.

sf-livechat-session

Live chat specific identifier

2 hours*

Functional

This cookie is utilised to allow you to continue your live chat discussion from page to page.

The information contained in this article is provided for informational purposes only, and should not be construed as legal advice on any subject matter. You should not act or refrain from acting on the basis of any content included in this site without seeking legal or other professional advice.

** Depending on the use of the customer. Statistics can be turned off for Functional only use cases. * These values can be configured to be different from the Serviceform user interface. Note: Serviceform can also be used completely cookie-free on request.

These cookies should be added to your existing cookies list. Serviceform should be added as a third-party provider in your Privacy Policy.

Finnish translations

Eväste

Käyttötarkoitus

Voimassaolo

Ryhmä

Kuvaus

sfpxs

Tukea live chatin ja chatbotin käyttöä statistiikalla

14 päivää

Statistiikka / Toiminalliset **

Kerätä statistiikkaa tukemaan live chat ja chatbot työkalujen käyttöä. Esim. käyttäjien määrä, käyttäjien aikaa sivulla ja mitä sivuja käyttäjä on katsellut.

sf-referrer

Tallentaa miltä verkkosivulta asiakas saapui verkkosivuille

1 päivä*

Toiminnalliset

Eväste tallentaa ensimmäisen "http-referrer" arvon, jotta voimme tallentaa mistä sivulta asiakas saapui.

sf-session

Käytetään mahdollistamaan chatbotin polun tilanteen.

1 päivä*

Toiminnalliset

Eväste ladataan vain tietyissä asetuksissa. Eväste tallentaa chatbotin vaiheen, jotta sitä voidaan jatkaa uudella sivulatauksella.

sf-livechat-session

Käytetään muistamaan live chat sessio

2 tuntia*

Toiminnalliset

Eväste ladataan vain live chat keskustelussa. Käytetään muistamaan live chat keskustelu sivulatauksen yhteydessä.

Here are some templates you can use:

Necessary cookies:

  • Serviceform
  • Functional cookies
  • Google Analytics

We use the necessary cookies to ensure that our website works properly. Cookies enable basic functions such as online shopping, self-service, and chat with our customer service. Our website will not function properly without these cookies, so their use cannot be denied if you wish to use our website.

Serviceform tools provide visitors to our website with a chat platform that allows visitors to chat with our customer service.

Updated 03 Nov 2022
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