---
title: Desktop notifications
slug: desktop-notifications
description: Learn how to activate desktop notifications and troubleshoot common issues. Subscribe to notifications on your dashboard and ensure activation on all devices. If desktop notifications are not working, check if notifications are active by clicking the bell
docTags: 
createdAt: 2021-02-16T11:40:04.000Z
---

To activate your desktop notification, you need to **Subscribe** to the notifications from the bottom right box on[Your Dashboard](docId\:MHS4FMKV66cN6B6zPCu-d)  

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If you use different computers, make sure you activate it in all as it's based on the device you are on.

## My desktop notifications are not working

First, you need to make sure that the notifications are active. To do so, click on the bell icon, and re-click it to "subscribe to notifications" until you see the "you're subscribed to notifications" message. 

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Try starting a live chat again.

If it still does not give you a notification, there is probably something that you need to improve in your browser settings. Here are the guides for the different browsers:

### Chrome

### Firefox

### Mac


If you are using **MAC** you might also have disabled notifications completely from your browser, here are the guides to fix those issues: