---
title: Live chat settings
slug: live-chat-settings
description: Learn how to optimize your livechat with these step-by-step instructions. Set a Default Team ID, hide textarea outside business hours, configure business hours, limit session duration, and enable chatbot interaction notifications. Visual reference screens
docTags: 
createdAt: 2021-06-04T08:13:16.000Z
---



**Default Team ID**

To set a Default Team ID for the livechat, find the ID by accessing your Dashboard and click > *Account* > *Team*. Copy the Team ID and paste it in the box below.

![](https://api.archbee.com/api/optimize/SRR7Dw6jlnoj-xk5jLa7o/YKCjwyu1RdFGmIbsKtxRQ_screenshot-2021-07-29-at-155855.png)



**Hide textarea outside business hours**

Toggling this option on will allow the users to write in a designated textfield in the chatbot inside your business hours. Outside business hours the textifeld will be hidden and users can only write when the flow asks them a question that needs input. To add, remove or change your business hours, go to the configure page in the dashboard!

![](https://api.archbee.com/api/optimize/SRR7Dw6jlnoj-xk5jLa7o/6BbEnvixFfWiZhFrOs6i2_screenshot-2021-07-29-at-155905.png)



**Livechat session (in days)**

The livechat history will accessible to the user for the duration of set session length. Only applies for livechats. For example, earlier flows of the user won't be remembered.

![](https://api.archbee.com/api/optimize/SRR7Dw6jlnoj-xk5jLa7o/raRzAYQ-287Fs9x4hRIEp_screenshot-2021-07-29-at-155918.png)



**Notify from every interaction**

With this option you can inform your livechat whenever a user has started interacting with the chatbot (clicked on the chatbot). This means you don't have to separately trigger the livechat on a question in your flow. 

![](https://api.archbee.com/api/optimize/SRR7Dw6jlnoj-xk5jLa7o/RY6IZMiXsFjRNEhj523-C_screenshot-2021-07-29-at-155935.png)