Once you set up an agent to receive an SMS notification on your Livechat teams you will receive a one-time link SMS, if you click on it you'll be forwarded to the live chat and you just have to click on "Join chat" to enter the conversation.
SMS notifications are not included in your plan! There will be extra charges
Can't click on the URL sent in the SMS?
If you can't click on the URL that you received in the SMS, try to save the number in your contacts!
Updated 03 Mar 2023
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