Add links, images, gifs and videos

Add links

Select the word that you want to link and press the link button:





A window will pop up, and you can insert your URL there:





Add images

To add an image select the image button on top of your question:





Paste the image link on the popup. It will be displayed like this in tour chatbot:





TIP: To find the image address, right-click on the image that you want to link here and choose "Copy image address" 

Add videos or gifs



To add gifs and videos, you must use the HTML button:





Then, you have to paste your embedded code (you can find it in a lot of apps, like Youtube or Giphy) on the popup





TIP: Change the embedded code so the video or gif has width="190" height="105", this way, you'll be sure it will fit in the question box