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Getting started
Create your Serviceform account
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What does a Serviceform lead look like?
GA 4 and DataLayer
Send events into GA4 from DataLayer
Cookie controller
Website analytics (Insights)
Custom event tracking
Chatbot
Design your chatbot
Build your chatbot
Settings
Preview your chatbot
Install your chatbot
Duplicate your chatbot
Translate your chatbot
Facebook Chatbot
Advanced
Live chat
Livechat teams
Trigger your livechat
Set hours
Desktop notifications
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Livechat in Serviceform App
Talk with the clients
Popup
Create your first popup
Popup type settings
Popup content
Popup design
Thank you page
Tracking and advanced settings
Language
Install your popup
Leadbar
Create your Lead bar
Types of Bars
Form
Build your form
Question types
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Custom CSS & JS
Install your form
Emails
Install tools
Insights
Website analytics
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Live chat statistics
Ourly Calendar
Setup Ourly
Events
Sync Calendar
Email signature
Add email signature to Gmail
Social Inbox
Connect Facebook and Instagram
Meta Business Suite
Integrations
Sending lead via Webhooks
Google Analytics
Zapier and Webhooks
HubSpot with Zapier webhooks
Collect payments with Stripe
Leads
Filter leads
Export leads as XLS
Account
Settings
Change password
Plan settings and invoice history
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2min

Gather reviews

It is always nice to get feedback, this helps you to better understand your customers and adapt your business to it. This can also be done for your chatbot.

  • To enable the reviews, enable it from the 'Reviews' toggle.
  • Want to ask for a review after the chatbot is closed by a customer? Toggle on the 'Review after flow closed'. Toggling this off will include the review inside the chatbot instead.




  • It is possible to change the header, comment, placeholder and the button text. Check the picture below to see where the text will be positioned!







Updated 03 Mar 2023
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