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Notification settings

There are multiple ways you can set up the email notifications to your team members:

 

Deactivate/Activate emails to the main account email



At Serviceform, it's predefined that the main account email will not receive a notification for each submission. Activating this toggle, means that every time there's a new lead, an email will be sent to the main account email.



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This setting is optional for each chatbot, so you can receive the notifications from chatbot nº1, but remove them from chatbot nº2.





Send all the submissions to other emails



On settings, add as many emails as you want to "Email copy" just separate the different emails with a comma.

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This way, the emails that you add here, will receive an email for every submission on that chatbot.